Shipping Policy


All order are shipped by AlessiaAdora Lifestyle Inc. from our warehouse in Maple Ridge, BC, Canada. Please note we offer complimentary Standard Shipping through Canada Post across Canada and the United States. International Shipping is available at checkout and Canada Post rates will be displayed based on your destination.

Your order will be sent out typically between 2 to 3 business days after the order is placed. If you order various products, you might receive multiple packages.



Prices displayed on the website do not include taxes. When you proceed to purchase your order, sales tax (where applicable) and international shipping charges will be calculated on the total value of merchandise, and will be displayed on the Order Summary page. No additional duty charges will be applicable to shipments within North America.



Duties and taxes vary upon country. If you place an order online, you will be responsible for all duties, taxes and customs charges once the package has arrived in the destination country. 



We do not offer exchanges. The fastest way to ensure you get what you want is to return the item you have based on our Returns Policy, and once the return is accepted, make a separate purchase for the new item.



We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded ONLY on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund. As a small business, we do cannot cover the return shipping cost or offer pre-paid shipping labels.



Once an order has shipped, we'll send you an email with the tracking number. Click the link in the email to track the progress of your shipment. You can also track your order in your order history once you create an account.